Terms of Service

1. Overview

CapableGate Academy (“we”, “us”, “our”) provides educational content, courses, and learning tools. These Terms of Service (“Terms”) explain the rules for using our website, materials, and services (“Services”).

If you do not agree with these Terms, do not use the Services.

2. Definitions

For clarity, the following definitions apply:

• Account: a registered profile used to access paid or restricted features.
• Content: videos, lessons, templates, articles, files, and other materials offered through the Services.
• User or you: any person accessing or using the Services.
• Purchase: any paid plan, course enrollment, or transaction for Content or access.

3. Eligibility & Accounts

3.1 Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction. If you use the Services on behalf of an organization, you confirm you are authorized to bind that organization.

3.2 Account security

You are responsible for maintaining the confidentiality of your credentials and for all activity under your Account. Notify us if you suspect unauthorized access.

3.3 Accurate information

You agree to provide accurate and current information during registration and checkout, and to keep it updated.

4. Acceptable Use

You may use the Services for lawful educational purposes. You agree not to:

• Reverse engineer, disrupt, scrape, or overload the Services (including automated requests beyond reasonable use).
• Share access credentials or provide third parties with unauthorized access to paid Content.
• Upload or transmit malicious code, attempt unauthorized access, or interfere with network security.
• Use the Services to harass, defame, discriminate, or violate any applicable law.

5. Course Access & Updates

5.1 Access model

Access terms vary by product. Some courses may be lifetime-access, while others may be subscription-based or time-limited. Product pages and checkout screens define the access scope for your Purchase.

5.2 Updates

We may update Content to improve accuracy, clarity, or relevance. Updates may alter examples, tools, or recommendations to reflect evolving best practices.

5.3 Availability

We aim for high availability but do not guarantee uninterrupted access. Maintenance, outages, and third-party dependencies may affect availability.

6. License & Intellectual Property

6.1 Limited license

Subject to these Terms and your Purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Content for personal learning or internal professional development.

6.2 Restrictions

Unless explicitly allowed in writing, you may not:

• Resell, redistribute, or publicly perform the Content.
• Publish course files or recordings to public repositories or file-sharing services.
• Create derivative products intended to substitute the original course.

6.3 Ownership

All rights, title, and interest in the Services and Content remain with CapableGate Academy and licensors.

7. Payments, Taxes & Billing

Prices, plan details, and billing schedules are shown at checkout. Taxes may apply depending on your location and applicable law.

7.1 Payment authorization

By completing a Purchase, you authorize us (or our payment provider) to charge the provided payment method.

7.2 Billing issues

If a payment fails, access may be suspended until payment is resolved. You remain responsible for timely payment of fees.

8. Refunds & Cancellations

8.1 Refund policy

Refund eligibility depends on the product and is described at checkout. Unless a specific refund window is stated, Purchases are generally considered final once access is provided.

8.2 Subscriptions

Subscription cancellations stop future renewals. Access continues until the end of the current billing period unless otherwise specified.

8.3 Chargebacks

Initiating a chargeback without first contacting us to resolve an issue may result in suspension of access while the dispute is investigated.

9. User Content & Feedback

9.1 Feedback

If you provide feedback, suggestions, or ideas, you grant us a non-exclusive, worldwide, royalty-free right to use them to improve the Services without compensation.

9.2 Submissions

If the Services allow you to submit content (e.g., assignments or community posts), you confirm you have the necessary rights and that submissions do not violate laws or third-party rights.

10. Community Rules

If we provide community or discussion features, you agree to communicate respectfully and constructively. We may remove posts or restrict access to maintain a safe learning environment.

• No hate speech, targeted harassment, or threats.
• No doxxing or sharing personal data without consent.
• No spam, affiliate promotions, or unauthorized advertising.

11. Privacy, Cookies & Analytics

We may use cookies and similar technologies for essential functionality, preferences (such as theme), and analytics. You can manage optional cookies via the cookie banner controls available on this page.

We encourage you to review related privacy information and any notices presented at the time data is collected.

12. Third‑Party Services

Some Services may rely on third-party tools (e.g., video hosting, payment processors). Your use of third-party services may be subject to their terms and privacy policies.

We are not responsible for third-party service outages, policy changes, or content hosted outside our control.

13. Disclaimers

The Services and Content are provided “as is” and “as available”. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

Educational content may include opinions and examples that may not apply to every situation. You remain responsible for how you apply the information.

14. Limitation of Liability

To the maximum extent permitted by law, CapableGate Academy will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising from your use of the Services.

Our total liability for any claim related to the Services will not exceed the amount you paid us for the relevant Purchase during the 3 months preceding the event giving rise to the claim (or a minimal statutory amount where applicable).

15. Indemnification

You agree to indemnify and hold harmless CapableGate Academy from claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising from your misuse of the Services, your violation of these Terms, or your violation of any third-party rights.

16. Changes to Terms

We may update these Terms to reflect changes to the Services, legal requirements, or operational practices. When changes are material, we will take reasonable steps to provide notice (such as by updating the effective date and/or displaying a notice).

Continued use of the Services after updates become effective constitutes acceptance of the updated Terms.

17. Contact

Questions about these Terms can be submitted via the contact form on this page.

• Support email: [email protected]
• Phone: +1 (415) 739-2681
• Response time target: within 2 business days