It’s primarily self-paced: concise modules, guided practice checklists, and downloadable references. We also run optional live Q&A sessions monthly (recordings included), so you can learn on your schedule without missing support.

Yes. Your account keeps access as long as the course platform is operating. You can rewatch lessons unlimited times and download the checklists and material lists for offline use.

If you’re not satisfied, request a refund within 14 days of purchase. We may ask 2–3 short questions to understand what didn’t work (optional). Refunds are processed to the original payment method; banks can take 3–10 business days to reflect the credit.

Any modern browser (Chrome, Safari, Firefox, Edge) updated within the last 18 months. A stable connection of 10+ Mbps is recommended for HD playback; 5 Mbps works for standard quality. Mobile, tablet, and desktop are supported.

Yes. After you finish the course checkpoints, you can download a named certificate. It’s designed for portfolios and client trust; it’s not a government-issued license.

You can start with a small kit: a quality angled sash brush, a 9" roller frame with a medium-nap cover, painter’s tape, a sanding sponge, drop cloth, a small tray, and a practice board. We provide a tiered shopping list (starter / pro / jobsite) so you can scale up later.

Most major credit/debit cards are supported. If your bank requires extra verification, you may see a 3D Secure step. If a payment fails, try a different card or contact your bank for authorization.

Start with: (1) confirm you’re using the purchase email, (2) reset your password, (3) try an incognito/private window, and (4) disable password managers that auto-fill outdated credentials. If you still can’t access, contact support with the email you used at checkout.